is there matching damage on the packaging?) If so, it is, unfortunately, a thing that happens. That said, 2 weeks is still unusual, I believe the current norm is more like 1 week, so it's a bit of both-they are going downhill in timeliness (not entirely their fault, but objectively true) and you are terribly unlucky.Īs for the damaged shipment, is it damaged during shipping (i.e. Membership verification have been slow due to covid and the both likely decrease in workers and increase in "reeeee where iz my stuff" questions asked due to increased shipping delays, both of RS and of their suppliers for OOS items. " are instock but cannot be fulfilled or shipped " from #1, did they ever say why? That sounds. Usually i'd never write a review on a small business like rightstuf complaining, but they've given me such terrible service that I can't recommend them.
Their reasoning? because I didn't opt to pay for additional insurance, they're not responsible for the item being damaged. So not only did I get beat on the 10-15 bucks I would've saved if my membership cleared when it was supposed to (which according to their own FAQ is 48 hours tops) now I have to pay to ship a 17 lb box back to them because they sent it to me damaged in the first place. or B- pay to ship it back (on my own dime) in which they'll reserve me another item when (and if) they come back into stock.
Right stuf anime review full#
Order 3- Akira 35th anniversary box set, Had to pay full price because they wouldn't verify my membership from order 2, no problem let it go, my item ships and arrives, cool. Order 2 - I stupidly decide to join the membership, it took 2 weeks for them to verify my membership. What happens next? The exact items I ordered (20th century boys 1-8) go on weekly sale and sell out instantly. Order 1 - Never shipped at 15 days, customer service tells me 3 different times the items are instock but cannot be fulfilled or shipped. Despite being incredibly well reviewed, Rightstuf have either A- gone terribly downhill or B- I'm just terribly unlucky.
0 kommentar(er)
